Satisfaction Survey
QFusion Survey
Did your service meet expectations? Where are you strong, and where can you improve? Find out by asking your customers and analysing the results. QFusion Survey makes collecting feedback easy — it measures the voice of your customer so you can act on it and deliver an exceptional experience.
Book a CallSimplicity
Invite the customer to answer a short survey on a customer-facing touchscreen, so they're free to respond in their own words and you maximise your response rate.
Confidentiality
A kiosk or tablet placed away from the counter lets customers answer privately — for more honest, more useful feedback.
Self-service
A self-service kiosk in the waiting area or by the exit lets you survey customers on any topic you choose, whenever suits them.
Ready to transform your visitor experience?
Visitor Assist is powered by QFusion, our own real-time queue-management platform. Book a call and we'll tailor it to your venue — or explore the platform for yourself.